October 30, 2018

The best and brightest in plain language came together in Montreal, Quebec for Clarity 2018. While there, Susan served as one of 3 panelists for a bi-lingual plenary session on Design and understanding, focused on the role of design thinking and plain language in project conception and execution. Susan also co-presented with David Lipscomb from Georgetown University on the results of Annual Federal Report Card 2018 from the Center for Plain Language. We look f...

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