• Kleimann

    We make complex information clear and usable using an integrated approach:

    • Consumer-centered Qualitative Research
    • Plain Language
    • Visual Communication
    • Consumer Processing

  • Complex...

    We worked with the federal financial regulatory agencies to develop and extensively test the model financial privacy notice with over 60 consumers.

  • ...Made Clear

    The Model Privacy Notice won the ClearMark Award from the Center for Plain Language for a best original government document as well as numerous other awards for its design, clarity, and usability. Capital One, BB&T, and the Treasury Federal Credit Union, among others, now use this notice.



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We help your organization make complex information clear and usable. The information we design increases readability and comprehension, ultimately allowing consumers to make more informed decisions. With our help,
you can save time and money, engage consumers, and build trust.